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Table of Contents

• Home / Welcome page
• This page: Table of Contents
• 1.0 Introduction
  • 1.1 Accessible Information and Communication . . . what does this mean for your business?
  • 1.2 Assessing Your Current Information and Communication Systems
    • 1.2.1 Assessing Your Firm's Written Policies and Procedures
    • 1.2.2 Assessing Your Firm's Current Information Systems
    • 1.2.3 Assessing Your Firm's Current Communication Systems
    • 1.2.4 Assessing Your Firm's Training for Employees
    • 1.2.5 All of the above
  • 1.3 A Statement of Organizational Commitment
  • 1.4 The Importance of Employee Training
• 2.0 AODA Requirements for Accessible Information and Communications Supports
  • 2.1 Overview
  • 2.2 Technical Requirements
  • 2.3 Requirements for Policies and Training
  • 2.4 Timelines
  • 2.5 Compliance
  • 2.6 Sample Information and Communication Accessibility Plan
• 3.0 Implementation Strategies
  • 3.1 Providing Information in Accessible Formats
    • 3.1.1 Print Information
      • 3.1.1.1 Creating information for printing
        • Case Study - 100% Outsourced
        • Case Study - Draft/basic content developed in-house
      • 3.1.1.2 Making printed material more accessible
      • 3.1.1.3 Alternatives to printed information
        • Case Study - Creating multiple formats from printed material
        • Case Study - Creating alternate formats for graphics and drawings
        • Case Study - Creating DAISY format Digital Talking Books or documents
    • 3.1.2 Web-Based Information
      • Case Study - Captioning and/or Video description of Internet media
      • Case Study - Creating transcripts of spoken word media
    • 3.1.3 Broadcast Information
      • Case Study - Captioning and/or Video description of broadcast media
    • 3.1.4 Techniques for testing the accessibility of information
  • 3.2 Communicating Accessibly with Clients, Employees and Suppliers
    • 3.2.1 Greeting and Receiving
    • 3.2.2 Face-to-Face Discussions
    • 3.2.3 Planned Meetings and Events
      • Case Study - Organizing a Meeting
    • 3.2.4 Making Presentations
      • Case Study - Preparing A Presentation
    • 3.2.5 Remote Discussions
    • 3.2.6 Presenting Design Concepts, Ideas and Illustrations
    • 3.2.7 Advertising
  • 3.3 The Importance of Accessible Information and Communication within Emergency and Public Safety Systems and Procedures
• 4.0 Resources
  • 4.1 Overview
  • 4.2 Resources for Information and Communication
  • 4.3 Other Best Practices and Standards (mostly for IT Professionals)
  • 4.4 Procurement Considerations
• 5.0 Glossary of Common Terms and Acronyms
• 6.0 Acknowlegements
• 7.0 Contact us

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